Ticketmaster Is No Longer Offering Refunds On Postponed Or Rescheduled Shows

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The American ticket sales and distribution company is now only offering refunds on canceled shows.

Ticketmaster has changed its policy on refunds amid the coronavirus pandemic.

READ: Health Expert Predicts The Return Of Concerts Post-Coronavirus: “Realistically We’re Talking Fall 2021”

According to Digital Music News, the American ticket sales and distribution company previously stated that “refunds are available if your event is postponed, rescheduled or canceled,” with an asterisk appearing alongside the statement noting an exception for MLB games and U.S. Open events.

However, the policy has since been updated to state that “refunds are available if your event is canceled.” The site has also released a post regarding the cancelation and rescheduling of live events.

“If an event organizer is offering refunds for postponed or rescheduled events, a refund link will appear on your Ticketmaster account,” the post reads. “Otherwise, you are encouraged to periodically check back online to see if the status of their event has changed.”

The post goes on to state that “event organizers are constantly assessing the situation and making determinations regarding refunds,” and “If your event is not currently enabled for refunds, check back later, as this status may change.”

It’s unknown when concerts will be able to make a return as the entire world grapples with the coronavirus. In a recent New York Times article, Zeke Emanuel, director of the Healthcare Transformation Institute at the University of Pennsylvania, said that he doesn’t expect large gatherings will be safe again before the end of 2020.

“Larger gatherings — conferences, concerts, sporting events — when people say they’re going to reschedule this conference or graduation event for October 2020, I have no idea how they think that’s a plausible possibility.” Emanuel said. ‘I think those things will be the last to return. Realistically we’re talking fall 2021 at the earliest.”

Source: Digital Music News

Elijah C. Watson

Elijah Watson serves as Okayplayer's News & Culture Editor. When he's not writing he's listening to Sade and crying or watching My Hero Academia with his partner.

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